Shipping Information

U.S. Shipping

FREE SHIPPING! How?

Warehouse 23 offers FREE U.S. SHIPPING on orders whose items (excluding any taxes, shipping, and handling) total over $100!

The offer is only valid on orders shipped within the continental United States, excluding APOs/FPOs and P.O. Boxes. Choose the default shipping method at checkout to qualify. . . it's the one with a shipping cost of $0.00!

How much is U.S. shipping?

It depends on what you're ordering. We offer USPS and FedEx shipping, and the shipping is based on what these carriers actually charge. Shipping options and rates are available after entering your address at checkout.

How do you ship U.S. orders?

We ship with USPS and FedEx. The following shipping options may be available at checkout depending on what you're ordering:

USPS FEDEX
Standard Post Ground
First-Class Mail Express Saver
Priority Mail 2Day
Priority Mail Express Standard Overnight
  Priority Overnight
  First Overnight
  Smart Post
  Home Delivery
(includes Saturday delivery)

Do you ship to U.S. territories, protectorates, or commonwealths?

Yes. We offer USPS and FedEx shipping. Expedited shipping is also available. Shipping options and rates are available after entering your address at checkout.

Do you ship to Alaska or Hawaii?

Yes. We offer USPS and FedEx shipping. Expedited shipping is also available. Shipping options and rates are available after entering your address at checkout.

Do you ship to APOs/FPOs or P.O. Boxes?

Yes. We ship to APOs/FPOs and P.O. Boxes. We offer USPS shipping. Shipping options and rates are available after entering your address at checkout.

For orders to military addresses that include AA, AE, or AP, select that abbreviation from the State drop-down menu at checkout. Please do not choose the actual state you are located in.

International Shipping

Do you ship internationally?

Yes, we ship products from our store worldwide. Please note that any taxes or customs fees are exclusively your responsibility, and these fees will be determined when the shipment arrives in your country. We also cannot guarantee that an order will not be confiscated or rejected by your country's customs.

How much is international shipping?

It depends on what you're ordering and how far the package needs to travel. We offer USPS International, DHL International, and FedEx International to most locations. Shipping options and rates are available after entering your address at checkout.

How do you ship international orders?

We offer USPS International, DHL International, and FedEx International for international buyers. Some options may not be available for all locations.

Other Questions

Can I track my order?

Yes. Orders shipped with USPS, DHL, or FedEx have a tracking number. This is sent automatically to you when the shipping company picks up the order. It can be used on usps.com, dhl.com or fedex.com to get up-to-date information about its status and estimated delivery date.

Do you charge a handling fee?

Yes. All orders for physical products have a $1.95 handling fee.

I need my order FAST! Do you offer expedited shipping?

Yes. Just choose an expedited shipping option at checkout, like FedEx First Overnight or FedEx Priority Overnight, for quick delivery.

Can I change my order?

Probably. We can change most credit card or PayPal orders if you let us know before we process the order. But contact us quickly since our shipping team is really fast – usually same day fast!

If your order is for digital downloads, we are not able to change it since your digital files will be automatically available to you.

Can I cancel my order?

We can only cancel an order before it has been shipped. To figure out if your order is already on its way to you, visit your Account page and check its status. If it has not been shipped, please contact us to cancel it.

My order hasn't been delivered yet. What should I do?

We promise we shipped it! But before contacting us, please allow two weeks for orders inside the continental United States to be delivered and three weeks for all other destinations. If it has been longer than the above times, send us a message and the Warehouse 23 team will look into it for you.